The rise of phishing scams targeting Canadian seniors

scams

In 2025, phishing scams targeting Canadian seniors are reaching alarming levels. As fraudsters adopt more convincing digital tactics, older adults—often less tech-savvy—are increasingly falling victim to fraudulent emails, texts, and calls.


Thousands of Canadians affected

According to the Canadian Anti-Fraud Centre (CAFC), phishing scams cost Canadian seniors over $43 million in 2024, a 38% increase compared to the previous year. Reports in early 2025 show no signs of slowing down. Many attacks impersonate trusted institutions such as banks, CRA (Canada Revenue Agency), or even local health authorities.

"They told me my tax return was being audited and I needed to confirm my SIN and bank info,” recalls 72-year-old Margaret Shaw from Regina. “It looked so real — I didn’t suspect anything.”

How the scams work

Most phishing attacks start with a convincing message — an email or text warning of account issues or missed payments. The message often includes a link that leads to a fake website nearly identical to the real one. Once the user enters their information, it is captured by scammers.

  • 🚨 Fake CRA tax refund notifications
  • 📱 Texts pretending to be from major banks
  • 📦 Canada Post delivery scams
  • 💻 Tech support impersonators claiming a virus infection

Why seniors are vulnerable

Experts say seniors are particularly at risk due to a mix of trust, unfamiliarity with digital threats, and in some cases, cognitive decline. Many are less likely to scrutinize suspicious links or question the legitimacy of government-looking emails.

🔒 Important: Never share personal or banking information via email or text. Official institutions will never ask for credentials this way.

What’s being done

The federal government has launched a nationwide education campaign in 2025, focused on digital literacy for seniors. Local libraries and community centres are hosting “Fraud Prevention Days” across provinces. Some banks have also introduced senior-friendly apps with built-in scam detection.

In addition, the Royal Canadian Mounted Police (RCMP) has created a special task force to track and disrupt phishing networks operating both locally and abroad.

How to protect yourself or loved ones

Cybersecurity experts recommend the following steps:

  • ⚠️ Never click on unsolicited links
  • 🧠 Ask a family member to review suspicious messages
  • 🔐 Enable two-factor authentication where possible
  • 📞 Call your bank or agency directly if unsure

“Awareness is our strongest defence,” says cybercrime analyst Dr. Elisa Morneau. “If something feels off — it probably is.”

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The road ahead

As technology continues to evolve, so too will scam tactics. Protecting vulnerable Canadians, especially seniors, requires vigilance, education, and proactive government and community response. Staying informed can make the difference between a near miss and a financial catastrophe.